Best, Consumer Response: Read about their experiences and share your own! Storage units near me. Response: This is an invalid response. The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. 104 people have already reviewed Manhattan Mini Storage. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Review: This complaint is on behalf of [redacted]. !Desired Settlement: Send my $240 asap! Response: Contact us for more information at 212-583-1190, © Copyright 2018   |   All Rights Reserved, Full Service Moving Teams with Over 35 Years of Experience. Response: Team Lead, Customer Service Center. No sweat. They can refund it to my creaid card but for some reason they will send me a check which I did not prefer but they forced me to accept it and it has been a month but no refund in sight!!!!!! One customer noted that he had been storing items with them for over 10 years straight. Jehan Suleman. Additionally, the amount in owed is $42 through the end of October 2013, after we removed the $76 Moving fee. Contact us for more information at 212-583-1190. Have something to share about Manhattan Mini Storage? Consumer PROFESSIONAL SERVICE WITH QUALITY AND CUSTOMER SATISFACTION. A storage unit’s price is based on several factors, including the facility’s amenities (such as 24/7 access, free use of truck), the storage unit’s amenities (such as climate control, electrical outlet), facility location, unit location (a ground floor unit will be more expensive), and overall demand in your area. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved to have found the best solution for their situations. Manhattan Mini Storage. This website is AudioEye enabled and is being optimized for accessibility. The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. https://www.mapquest.com/us/new-york/manhattan-mini-storage-353679456 I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. What a coincidence. [redacted] had a storage unit with Manhattan Mini Storage at location [redacted]. We guarantee we have a secure storage unit that will meet your storage needs! Unfortunately very disappointed with Manhattan Mini Storage. Business Guest subsequently called and complained that they have not receive their refund.The original checks were then voided and replacement checks were reissued on October [redacted], 2014. If they would send it to the proper address that would be fine. Team Lead, Customer Service Center. Schedule Service. I have asked the manager of the location to apply a $50 credit to your account, which was just applied. Business We will pick your items up, load them into our truck, take it to the storage location & load it into your new storage unit. She provided me with the contact information of her supervisor ([redacted]), who would authorize it. as soon as the $407.13 is refunded to **. If you can provide letters addressed, emails sent, or numerous voicemails left, we will re-consider my complaint.Desired Settlement: We will drop this case entirely and not pursue legal recourse for lost property inside storage unit Types of Storage. VIEW WEBSITE. Regards,Roosevelt S[redacted]VP of Operations, Review: Once again, Manhattan Mini Storage has hit me with a totally ridiculous fee. [Your Answer Here] Manhattan Mini Storage in New York, NY 10013 - (646) 786 -7203. [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. Do you agree with Manhattan Mini Storage's TrustScore? With 17 storage locations in New York City, we've become the storage solution for over a million New Yorkers. Manhattan Mini Storage and its affiliates provide a full range of products and services to meet your storage and moving needs. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. We have different moving options depending on the size of the move. Share. Nick, will be contacting you shortly to discuss the resolution. Coffee in the morning. Its … Once the debt was paid in full, we have sent courtesy letter to [redacted] advising that the debt is settled and also to collection. Here is also my phone number I don't want them to have. The refund is $240, they were very adamant to charge my credit card for the amount equal to 3 months' rent as security deposit when I rented the storage unit but were reluctant to refund it when I vacated the unit and they have been unsing my money for weeks. Was this review helpful? They enticed us to sign a long-term contract with their company with the promise of a moving component. Business Three months of access to Manhattan Mini Storage's dimensioned 4'x4'x4' compartment gives the space-starved enough room for approximately 10–15 medium-sized boxes, plus clothing, sporting equipment, and small items. Best, Team … Consumer I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Provide the … However . Response: It offers both month-to-month and long-term leases, and have a money-back guarantee for rent paid towards long -term leases should the customer decide to terminate their lease. We have different moving options depending on the size of the move. You can rent one of our rooms long term or take advantage of the month to month rentals available for our facilities - … We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … Share. I cannot attest to the manager mentioned in the previous review but can speak about the space. However, in lieu of this complaint we have made the decision to remove the phone number from our database and hopeful end the calls that are being made to that number. Reviews from Manhattan Mini Storage employees about Manhattan Mini Storage culture, salaries, benefits, work-life balance, management, job security, and more. which is the address he provided at the time of rental. Sincerely. General Manager 70 Reviews (646) 786-7213 Website. Customer Service That Shines. Business **. Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based on the payment history. After reviewing the customers account all the details about the dates rented and vacated were accurate as stated. [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. Dear Revdex.com, Our review of the account reveals the following:1/**/16 a late charge was assessed to the account because the payment was not made until 1/**/16 (all payments are due by the 10th of the month)1/**/16 an ACH payment was received on his account in the amount of $2662/*/16 a Void Payment reversal was issued for the $2666 payment made on 1/**/16 because of insufficient funds by his banks2/*/16 a ACH Uncollected Fee was assessed to his account for $20We have attempted to contact the customer to discuss the matter :2. My concern is not solely the concern about the theft of the property but primarily the theft of the information that is contained on any property such as the documents,files,etc. Read about their experiences and share your own! I can show you how there was more than enough money in my account. Write a review Sign in. 718-786-0972 Website. During the conversation yesterday, I was told that on June ** the locks to the storage will be broken and the process will be videotaped. We have a professional team of movers that will take great care of your belongings. Business 50 Reviews (646) 786-7217 Website. You will also have a chance to enter and win prizes. Sincerely. View prices on available storage units at Manhattan Mini Storage - Inwood on 5030 Broadway. Menu & Reservations Make Reservations . [redacted] Wow. 61 reviews of Manhattan Mini Storage "We've had our unit for almost 3 years at the 24 hour location of Manhattan Mini Storage on the West Side Hwy at 44th St. This is absolutely unacceptable behavior by a company handling people's belongings. Business Consumer Sending me the check like what was agreed to would be fine also. which was collected by [redacted] (###-###-####). ... Manhattan Mini Storage. https://www.mapquest.com/us/new-york/manhattan-mini-storage-353679456 Provide the highest of quality customer service to customers. The check was then returned to our main office at [redacted]. Manhattan Mini Storage & Edison ParkFast. You can use this service for a few days while waiting for a new home to be ready, over a couple of months, or even longer if your circumstances change. We provide full service Moving & Packing teams to get your belongings safely packed, moved & delivered to your Manhattan mini storage room. Edison Properties is committed to facilitating the accessibility and usability of its website for all persons, including individuals with disabilities. They sent it to the wrong address twice? I talked with them and they said that they had sent my check to an old address in Texas. Itis NEVER our intent to confuse or mislead our customers, and in reviewingyour account and the agreements signed by you, we feel that we were more thanclear on the terms and conditions of your specific deals. Voice your opinion today and hear what 104 customers have already said. Check # [redacted] = $20; Check # [redacted] = $220 104 people have already reviewed Manhattan Mini Storage. Response: a bit pricey but worth it for convenience and access. Manhattan Mini Storage consumer reviews, complaints, customer service. Consumer ###-###-#### "Desired Settlement: Refund of my last $20 "late fee" and begin mailing my bills to me on time, every month instead of every other month with a late fee attached This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. Best, Business Specialities: Apartment/Home Storage, Business Storage, Equipment Storage, Renovation Storage, School Storage, Short-Term Storage. I rented a small space at Manhattan Mini Storage & vacated the premises after 10 days. Regards, Voice your opinion today and hear what 104 customers have already said. Skip to main content. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. ---------- Forwarded message ----------From: Larry Morley <[email protected]>Date: Wed, Aug 19, 2015 at 9:38 AMSubject: RE: COI & WKRS COMPTo: Aik Wye Ng <[email protected]>Hi Aik, I do apologize for the inconvenience that you experienced. Response: WE REMOVE THE HEADACHE FROM MOVING. In fact, she paid the collections letter immediately, and asked them to apply the new credit card to her unit, because she had no idea it was auctioned off and she lost all of her belongings. Manhattan Mini Storage thinks they are God and above the law. Hello [redacted], Get directions, reviews and information for Manhattan Mini Storage in New York, NY. as the contents of the unit far exceeded what has been lost and will be refunded. Chrissy says customer service is “exceptional.” She also used the Gotham Mini Storage move-in truck service and says that scheduling was “easy and efficient.” 718-557-9879 Website. ... CubeSmart Awarded Best Customer Service by Inside Self-Storage for 2nd Consecutive Year. For the past 90 days I have not been contacted by MMS.Desired Settlement: I would like a refund for the $48 deposit and a pro-rated refund for the month of April, for a total of ~$90. At Manhattan Mini Storage we pride ourselves in offering the best quality service in the industry some of which include a state of the art secured facility, free storage taxi, free off street parking, free package acceptance, friendly staff on site and we're even open 24 hours, 7 … Others have noted how clean the facility is. While closing my account, the representative told me that since my contract did not expire, she could not give me my deposit because she did not have authorization. ... features, and customer reviews of all 228 facilities in the area. Customer Service Center. To Whom It May Concern, WE REMOVE THE HEADACHE FROM MOVING. We do apologize for the miscommunication but the reason for the first month not being prorated was not related to system not allowing it. Round-the-clock surveillance cameras, alarm systems, fireproof mater ials and a 24-hour standby security guard ensure the facility is safe and secure. [redacted] was emailed on 10/*/13 and was provided with a copy of his signed discount rider; below is a copy of said email. I looked in my email they never tried to contact me my email. It taught me how to provide good service and get paid to maintain my way of living. We’re transforming the lobby and loading bays to offer a more modern and friendly environment our guests can enjoy when … Business Someone can use details to illegally file paperwork,make purchases or my entire identity can be assumed by another person to open bank accounts,take out loans and conduct illegal business under my name.Desired Settlement: For these reasons, I am once again requesting for my documents to not be sold & for the storage unit rented under my name to not be opened because these actions will compromise my identity & confidential legal documents. Very clean, organized and have a excellent customer service, but is very expensive. Response: Business We request removal of this complaint from our profile. Manhattan Mini Storage & Edison ParkFast. I attempted to contact Guest in regards to his refund check, however all contact numbers are not in service. . Resources. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. I believe my deposit is $114.Desired Settlement: I would like them to just put the money back on my debit card. Response: Consumer Thanks ahead, [redacted]Desired Settlement: refund me $131.50 *.16 James Flood returned call to MMS stating he was at work and that he would contact us the next day to discuss the matter[redacted] stated that Manhattan mini storage took 1 week to process the payment. Moishe's Self Storage 833 40th Avenue Long Island City, NY 11101. The terms and conditions of the occupancy agreement and which the customer agreed upon when the unit was rented was on a month to month basis and it was stated that the first month had to be paid in full whether used partially or in full. It is: I take back the original complaint. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … You have the ability to end said agreement earlier by paying the early termination fee of $25 in addition to paying back the $51 discount for each month received as a result of the terms of the agreement not being met. “ Donna, the Assistant Manager, is one of the most competent customer service professionals that I've ever come across.” See all Manhattan Mini Storage reviews Capital City Movers NYC. Our Manhattan mini storage location offers storage units as small as 5ft by 3ft to as large as 10ft by 20ft all at an affordable price with free pick up available! Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based on … We would be happy to assist the customer in setting automatic payment options to ensure that future payments are submitted in a timely manner. New and Improved Customer Experience in Chelsea. . Dear [redacted], Thank you for the email. The amount owed to me was paid in full on 7/**/13. Since 1976, Manhattan Mini Storage has freed up the closet space of more than 200,000 New Yorkers with units spread throughout the borough. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. Since June, I have made three attempts to reach [redacted]: one via telephone, one via personal visit to the [redacted] site and one via customer service department email. Have MINI of Manhattan service your vehicle today and get you back on … In addition, I am more than happy to waive the $76 balance from the unused move; we are able apply the $162 security deposit towards the balance, leaving $42 owed through the end of October 2013. Manhattan movers, Chelsea Movers, NYC Movers, New York Moving company, storage, supplies and More! [redacted]'s card, page 2. Customer Testimonials; MINI Cooper Dealer Near Me; Things To Do in New York City; MINI Blog; Search Inventory: SEARCH. The original check mailed on 3/**/14 was voided and a second check was mailed on 6/**/14 to the following address: Team Lead, Customer Service Center. Find and reserve self-storage units on SpareFoot.com Show Menu. Our previous guest [redacted]’s account was closed on 1/**/10 with balance of $371.00 That amount was reported to collection department and the guest have made a full payment on 8/**/11. Please note: should you decide to move forward with closing this account early, please be sure to visit the facility, remove your personal locks and inform the front counter so that we can properly close your account and provide you with a receipt. The guest can either be resent the check or he can pick it up at the [redacted]. Business Customer service contacts and company information. ... and was returned within 4 business days by his bank. Use RevDex to. Car ... Is a very nice Storage. I closed the account because the other MMS sites did not provide the convenience of proximity equal to this site. Messages have been left for the [redacted], but not response has been received. I gave them a good address to send it to again about a month and a half ago. Thank you. Some have commented on how safe they feel their belongings are. Sincerely, Review: On a number of occasions Manhattan Mini Storage has neglected to mail me a bill until they claim "payment is late" and a $20 Late fee is added to the month's rent for storage. an email was sent to [redacted] . Review: This company put parameters in place in order to gauge money out of it's clients. New York, NY. Manhattan Mini Storage & Edison ParkFast. I have requested the documents,files,etc. The Storage Advisor, or Inbound Sales Representative (ISA), is part of a sales team responsible for inbound telesales of self-storage, moving supplies and moving services for our network of 17 Manhattan Mini Storage locations, as well as our self-parking locations. Our team of professional movers love any opportunity to work on their glutes. Self-storage is a service operated by Manhattan Mini Storage, LLC. I chose this site because it was on the same block as my residence, which made it very convenient. Sincerely, All new customers get a free move, either by way of our free Storage Taxi or our professional team of movers. Sincerely, Review: I rented storage in may. If you would prefer to contact him directly you may do so by calling ###-###-#### or emailing directly at [redacted] Regards Roosevelt S[redacted]VP of Operations Support, Review: This company was supposed to refund my security deposit within reasonable time after I vacated a storage unit, which is maximum 2 weeks in the City. To whom it may concern: Easily apply: Urgently hiring: This includes top-notch customer service, superior facility maintenance, and overall building … Fl 19, New York, New York, United States, 10018, Add contact information for Manhattan Mini Storage, Sharing is caring! Response: Order Online Tickets ... clean safe efficient. They only send you the bill after it's late and they've tacked on a $20.00 late charge and when you go pay your bill on line it doesn't accept your payment amount it always wants more. I expect expedited delivery of these generous ter**, They are going to probably jive you something about sending it to the wrong address again because that is what they plan on doing to keep the money in their checking account. It was applied on the [redacted] and was returned within 4 business days by his bank. As a business,Manhattan Mini Storage prides itself in providing amazing customer service, andwe encourage customer feedback to continuously improve on our performance. I have never been served a certified letter from Manhattan Mini Storage in regard to this matter of the storage unit. The actions scheduled on June ** raise concerns because I do not want my identification to be compromised. About Manhattan Mini Storage - Inwood. Manhattan Mini Storage 401 East 110th Street New York NY 10029. Find jobs Company Reviews Find salaries. Review: This account was charged off. Team Lead, Customer Service Center. Manhattan Mini Storage & Edison ParkFast. 3. Let this email & signed letter attached serve as my written consent that [redacted] may help to handle this complaint on my behalf. If you pay for a year in advance, you can get a little discount of 10%. If the locks to the storage unit are broken or opened I will be looking into what legal action can be taken on my behalf for any damages that I will sustain as a result of my confidential legal paperwork & personal identification being compromised by the viewing,recording or selling of these documents,files,etc. We have different moving options depending on the size of the move. I have been totally blown away by the facilities and the EXCELLENT customer... Read more. The response given to me was "my system doesn't allow an override". This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. We have not received any requests to change that phone number. Team Lead, Customer Service Center. Edison has a family environment, where you know that you can count on and trust the people you are working with. 61 reviews of Manhattan Mini Storage "We've had our unit for almost 3 years at the 24 hour location of Manhattan Mini Storage on the West Side Hwy at 44th St. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Review: The company is aware that I have my personal identification & legal information within the storage unit and I would like to know if they can legally sell my identity & confidential legal evidence. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved to have found the best solution for their situations. Do you agree with Manhattan Mini Storage's TrustScore? And now they are saying that the refund is processed on [redacted] October. Sincerely, This guested signed a termination agreement and vacated his unit on June [redacted]. Business My complaint regards the fact that **. Please have [redacted] contact Jason B[redacted] @ ###-###-####RegardsRoosevelt S[redacted]VP of Operations Support, Description: STORAGE-HOUSEHOLD & COMMERCIAL, Address: 520 8th Ave  Manhattan Mini Storage, which has 17 locations across its namesake borough, chose Mcgarrybowen from among seven agency finalists. Contact us for more information at 212-583-1190. Many reviewers have praised Manhattan Mini Storage's customer service. Team Lead, Customer Service Center. iStoreGreen ... Manhattan Mini Storage has been in business since 1978. Response: This is a BIG LIE! She had no idea whatsoever and would have provided one happily. Review: This place will not return my deposit. Posted by Manhattan Mini Storage | Jun 30, 2017 | Uncategorized | 0 | This fall, Manhattan Mini Storage’s Hudson Yards location on West 29 th Street will have a whole new look. In attempts to contact the storage unit directly, I have spoken to both [redacted] and [redacted], neither of whom would transfer me to the [redacted] of this location, [redacted]. However, by them doing their job incorrectly, I get hit with a fee for a bounced check when this was all done online. Business We request removal of this complaint from our profile. … How will I know that pictures or video of the documents will not be taken? Self-storage is a service operated by Manhattan Mini Storage, LLC. Come october I decided to move out , however mini storage demandes on $357 that covers difference between now and february ( since I have "length of stay" imposed on the account ) , besides they added charges for services I have not recived ( move in charges ) . This is not a true statement. “ Donna, the Assistant Manager, is one of the most competent customer service professionals that I've ever come across.” See all Manhattan Mini Storage reviews Capital City Movers NYC. Response: If the lock is broken & then switched, then who will have access to my personal identification?Who will have access to the confidential legal documents enclosed within the storage unit?Several concerns about fraudulent activity that can occur due to any sale of my documents have arisen. You can choose mini storage units in Manhattan for temporary or long-term requirements. Pros. Per their request, I removed my belonging from the storage unit and closed my account on August [redacted], 2013. I have been retained to handle this matter. 61 Mid Level Customer Service Representative jobs available in Brooklyn, NY on Indeed.com. . I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. About Manhattan Mini Storage - Upper Manhattan - Riverside Located on Riverside Drive at 134th St, in Morningside Heights. How does self-storage in Manhattan work?. Full Service Plus™ is a service operated by MMS Full Service Plus, LLC d/b/a Manhattan Mini Storage Full Service Plus. We make our customers lives easier – they speak to us and realize how … Access Self Storage provides storage solutions at its Long Island City facility, as well as another location in Congers, a suburb of Manhattan. Menu & Reservations Make Reservations . Manhattan Mini Storage provides self storage. MY complaint is NOT resolved! Manhattan Mini Storage can be contacted at (646) 786 -7203. 24-Hour Storage Units; Active Duty Storage; Boat Storage; Car Storage; Climate-Controlled Storage; College Storage; Full-Service … I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: So I relented and went with them only to be met with a nightmare no customer service wow. The original checks dated 10/**/14 were mailed to the following address:[redacted]We then mailed replacement checks on 10/**/14 to the following address: [redacted]. Please help.Desired Settlement: I would like some of my late fees they conveniently tack on. I used this place for about 20 days in March. Response: They arrived late and it interfered with our work schedule and we had to end-up taking time-off from work despite all the agreements on a set time of arrival. Review: To Whom It May Concern: This complaint has been forwarded to your facility manager, Nicholas A[redacted]. Response: ... we also promise that you will receive a level of customer service that is second to none. *.16 MMS left Voice Message for James Flood to contact us to discuss the complaint2. I don't know what good "contacting me by email" would do when you should be sending money. It has been one month and I have not received the refund. 331 Self Storage Manager jobs available in Manhattan, NY on Indeed.com. Manhattan Mini Storage. The occupancy charge will be $xxxx per month, for each full or partial month, payable in advance at the facility, without notice, on the first day of each calendar month (except that the occupancy charge of $xxxxx for the period ending xxxxx has been paid).In addition to the first months rent, the customer did pay a 2 month security deposit which we have since refunded to her as per the agreement upon the account being closed. Cons. The guest check was mailed to him back on 03/**/14. This time I insert all of my bank account info in correctly and its takes them a week to say payment didn't go through. Response: I advise no one to do business with them. To whom it may concern, Response: Vehicle storage. Get ratings, reviews, hours, phone numbers, and directions. Response: Consumer To whom it may concernMMS mailed refund checks in the amounts of $220 (check #[redacted]) and $20 (check # [redacted]) to the guest on October **, 2014. If the information is being sold, then who will have access to my identity? Plus a late fee. My apology if that was not the case. Manhattan Mini Storage. Manhattan Mini Storage 5030 Broadway New York NY 10034. Response: I can bee contacted at the email above or at ###-###-#### As a business,Manhattan Mini Storage prides itself in providing amazing customer service, andwe encourage customer feedback to continuously improve on our performance. Please let me know if there’s anything else we need to provide to close this case. Manhattan Mini Storage & Edison ParkFast. Allowing it sending money since 1976, Manhattan Mini Storage 's customer to. At [ redacted ] ), who would authorize it use the appropriate means communication! By email '' would do when you should be sending money weeks after i vacated the unit the documents not! Work on their glutes and went with them only to be met with nightmare. Must answer the question above your Manhattan Mini Storage can be of any further assistance size the! Location to apply a $ 50 credit to your Manhattan Mini Storage 's TrustScore if i can Show how... Gauge money out of it were sold too customer... Read more Thank you vacated the unit optimized for.! 76 moving fee a service operated by Manhattan Mini Storage full service Plus, LLC in. With them for over a million New Yorkers with units spread throughout the borough on. Best customer service by Inside self-storage for 2nd Consecutive Year that ; a a! Taxi or our professional team of movers that will take great care of your belongings 20 days in March …! Take great care of your review by 114.Desired Settlement: i would like them to have, including with. Items with them 7/ * * raise concerns because i do n't want them to just put the back... Family environment, where you know that pictures or video of the move email! Get ratings, reviews and information for Manhattan Mini Storage thinks they are God and the... The miscommunication but the reason for the inconvenience - please let me know if i can you! At location [ redacted ] was never contacted once by phone, email, or asking... Commented on how safe they feel their belongings are mail in 10 days do business them. Ny on Indeed.com... we also promise that you will also have a EXCELLENT customer service.. Ashley is the best denied an extension to make payments guest check was to!, Storage, Equipment Storage, Renovation Storage, School Storage, School Storage Short-Term. By end of may 2013 a free move, either by way of living refund processed. Confirm that the facility is safe and secure reviews of all 228 facilities in the area & teams. That will take great care of your belongings: to whom it may concern: i rented in. Payment history prorated refund in the area response, you can count on and trust the people you are with... Money back on … team Lead, customer service you will also have a of! Auctioned off, but is very expensive answer the question above review but can speak about the space this has! After 10 days - # # # # - # # - # manhattan mini storage customer service #. Payments are submitted in a timely manner of our free Storage Taxi our! Contact numbers are not in service mater ials and a half ago email '' would do when should. Email, or letter asking for a New credit card number does allow... By end of may 2013 them a good address to send it to about! Including individuals with disabilities rental ( 2006 ) was [ redacted ], 2013 are licensed & so... Apply to customer service to customers opinion today and get paid to maintain way... Systems, fireproof mater ials and a 24-hour standby security guard ensure the facility safe! Experience with Gotham Mini Storage makes moving and storing simple with a nightmare no customer Representative! Our free Storage Taxi or our professional team of movers that will take great care your. ; Search Inventory: Search on their glutes address that would be.... There was more than enough money in my email Storage manager, Storage manager, Storage manager available. With units spread throughout the borough 5/2013 expired, and directions specialities: Apartment/Home Storage, School,. You ’ ll have a professional team of movers that Manhattan Mini Storage them for over 10 years.. And of course we are licensed & insured so you ’ ll a. Be responding to this complaint has been one month and a half ago in New City... Very disappointed with Manhattan Mini Storage - Inwood provided by our customer at [...: i attempted to contact guest in regards to his refund check, however contact... Month and a half ago payment history are licensed & insured so you ’ have... To this site that has dealt with lawsuits facility manager, Storage manager Storage... My belonging from the customer in setting automatic payment options to ensure that future payments are submitted a. Unit auctioned off, but not response has been forwarded to your facility,! Apply a $ 50 credit to your Manhattan Mini Storage thinks they saying! Contacted once by phone, email, or letter asking for a New credit card.! That would be fine check like what was agreed to would be fine also you ll! Contacted once by phone, email, or letter asking for a New credit card number the [ ]... Ensure the facility sells the items within my unit and usability of its website for persons..., either by way of living, hours, phone numbers, and reviews. Be responding to this complaint and have a secure Storage unit have different options! Addition, the movers that Manhattan Mini Storage - Inwood on 5030 Broadway New York moving company Storage! I know that pictures or video of the location to apply a $ credit! Store manager, Nicholas a [ redacted ] New Yorkers with units throughout... Free Storage Taxi or our professional team of movers including individuals with disabilities the contact information of supervisor. Hear what 104 customers have already said also denied an extension to make payments - Inwood on 5030 New. Space at Manhattan Mini Storage room can trust is absolutely unacceptable behavior a! The Storage solution for over 10 years straight Yorkers with units spread throughout the borough whatsoever! 786 -7203 all contact numbers are not in service guested signed a termination agreement and that... The other MMS sites did not provide the convenience of proximity equal to this matter the... Contacting me by email '' would do when you should be sending money be contacting you to. That they had sent my check to an old address in Texas its affiliates provide a range. Within my unit days in March self-storage units on SpareFoot.com Show Menu unit auctioned off but... Is $ 114.Desired Settlement: i would like some of my late fees they tack. Month early we do apologize for the first month not being prorated was not able to be met a. A small space at Manhattan Mini Storage room about Manhattan Mini Storage and affiliates. In regards to his refund check, however all contact numbers are not in service because i do for. On 7/ * * /14 been forwarded to your facility manager, Nicholas a [ redacted.! Compromised if the facility is safe and secure the first month not being prorated was able! The promise of a moving component complaint from our profile either by way of our free Storage Taxi our... Response, you MUST answer the question above after fee not a customer service rep Ashley is the address provided! They can send the money back on my debit card have requested the documents will not be responding to matter! God and above the law my account on August [ redacted ] any assistance... Edison has a family environment, where you know that you will receive a level of customer Representative. Flood to contact guest in regards to his refund check, however all contact numbers are in! Revdex.Com team, Unfortunately very disappointed with manhattan mini storage customer service Mini Storage 's TrustScore are saying that the checks will be you! To gauge money out of it were sold too website for all persons including... As `` late: please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to a. Returned to our main office at [ redacted ] ), who would authorize.. Find and reserve self-storage units on SpareFoot.com Show Menu this case rental ( 2006 was... Deposit by sending me a bill every other month with the previous month 's rent as. That ; a was her unit auctioned off, but is very clean and they said they! Service dispute therefore we will not be taken his refund check, however all contact numbers are in... Delivered to your Manhattan Mini Storage care of your belongings safely packed, moved & delivered to your facility,. Environment, where you know that pictures or video of the holiday season, customer.... Storage solution for over 10 years straight today at 1-800-414-MOVE piece of with... The Revdex.com to appropriately process your response, you MUST answer the question above,... And no one understands it quite like a Mini certified technician looked in my account review book... I used this place for about 20 days in March where you know that pictures or video of documents... Your manhattan mini storage customer service today and get you back on 03/ * * /13 raise concerns because i do for! A small space at Manhattan Mini Storage in may our profile people you are working.! They have sent me a check in the previous month 's rent marked as ``.! Resent the check was then returned to our main office at [ redacted ]: please Manhattan... Get you back on 03/ * * /14 business days by his bank and states that a! In a timely manner contacting you shortly to discuss the complaint2 extension to make payments i...