No charge for shipping or the cost of the handle. It's too bad that all companies don't have this kind of customer service. Now I will buy one for sure. How can I get this door open? View our FAQs, order a key replacement, find your product manual and more. This feature is currently under development. You will be able to edit the text before publishing. Get contact details that poster left for the company. I've called the number ( 1 (80*) ***-****) several times a day for three days and no one answers. Original review: June 1, 2020. I have different experience with Sentry. 5 weeks later no handle. Sentry Safe - Poor product poor customer service. All returns must have a returned material Authorization (RMA) Number issued by Sentry Safe. The Portable Lock Box PL048E is designed to secure laptops, cell phones, iPods, GPS units and other valuables that are especially vulnerable to theft. Thank you Sentry for the best customer service I have experinced in DECADES!!!! Will but from again and again. © 2021 Sentry Group. For the best experience on our site, be sure to turn on Javascript in your browser. Keep up the good work! ETL Verified fire endurance protection for … I don't want it for free. In order to start the return process, please call our customer service at. Request a key replacement and a combination recovery for your SentrySafe product with our quick-and-easy replacement and recovery process. ETL Verified fire endurance protection for documents, records, and … Sentry Safe Keys 3K2 Replacement Keys Check Your Lock 3K2 Should Be Stamped on Your Lock. They will do nothing to assist by sending me a new handle. For the best experience on our site, be sure to turn on Javascript in your browser. Alazae. The SentrySafe EF3428E fireproof safe and waterproof safe is designed to preserve your records and valuables with added security and peril protection. Shop online or purchase in store with our preferred retailers. The factory code on the keypad is functioning properly. No merchandise may be returned without prior authorization from Sentry Safe. My SentrySafe ha s malfunctioned. This safe also offers a programmable digital lock for added security and interior shelves to keep your items organized. Read customer reviews and common Questions and Answers for SentrySafe Part #: EF3428E … Top Rated SentrySafe 0.06 cu. Username and password will be sent to you via email. The Sentry electronic Executive Safe EF3428E comes with 1/2 hour fire rating and ETL rated water resistance. Sentry Safe review from Clarksburg, West Virginia with 9 Comments: I purchased a CSW3910 Sentry Safe from Costco over 2 years ago and the handle broke last week. Excellent service! The SentrySafe Executive Digital Safe EF3428E is designed to preserve your records and valuables with added security and peril protection. - Answered by a verified Electronics Technician. deep offering peace of mind in the event of a flood, Set your own combination; seven bolts, solid steel construction, bolt down hardware; California DOJ certified gun safe, Estimated 7-10 Business days for shipping (No expedited Shipping available), Curbside delivery for select models (EF3428E and EF4738E). Comment the review as Sentry Safe verified representative. 4.3 out of 5 stars 1,196. Write a private message as Sentry Safe verified representative. But after finding there may be hope, I will give 'em a call. SentrySafe is committed to supporting your needs throughout the lifetime of your safe. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. I called the Sentry main number and the 1st person who answered told me where to look for the model and serial # and then she sent me the replacement handle FREE the same day! To learn more about the ways to appreciate the reviewer please visit In this technologically advanced age, we're committed to continually expand … Great customer service and keep up the good work... Review #195599 is a subjective opinion of Steel construction, tethering cable and digital lock features make this safe ideal for your compact valuables. I have read and agree to the Pissed Consumer. 4.3 … In this technologically advanced age, we're committed to continually expand … SentrySafe QAP1E Gun Safe with Digital Keypad One Handgun Capacity. If you wish that your prior post be removed, submit a notarized letter. At Sentry Safe Keys 3K2 replacement Keys Check your Lock recovery process try to reach review author writing! 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